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<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:trackback="http://madskills.com/public/xml/rss/module/trackback/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/"><channel><title>网络营销学习</title><link>http://liangruifeng.cn/</link><description>八五学社博客</description><generator>RainbowSoft Studio Z-Blog 1.8 Walle Build 100427</generator><language>zh-CN</language><copyright>&amp;amp;copy;2010  桂ICP备09000847号</copyright><pubDate>Sat, 05 May 2012 09:15:19 +0800</pubDate><item><title>提高自信心的方法</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/184.html</link><pubDate>Sat, 05 May 2012 09:10:10 +0800</pubDate><guid>http://liangruifeng.cn/post/184.html</guid><description><![CDATA[<p>&nbsp;</p><div style="padding-right: 5px; padding-left: 5px; font-size: 12px; padding-bottom: 5px; margin: 0px; line-height: 160%; padding-top: 5px; font-family: Arial, Verdana, sans-serif; background-color: rgb(255,255,255)"><div><span style="font-family: 宋体">我们来做一道习题</span></div><div><span style="font-family: 宋体">练习题如下：</span></div><div>1*1.2=? &nbsp;答案是：1.2<br />&nbsp;</div><div>&nbsp;1.2*1.2=? &nbsp; &nbsp;答案是：1.414<br />&nbsp;</div><div>&nbsp;1.44*1.2=? &nbsp;答案是：1.728</div><div>&nbsp;</div><div><span style="font-family: 宋体">你按要求计算下去，</span><span style="font-family: 宋体">这样一直计算</span>12<span style="font-family: 宋体">次</span>1.2<span style="font-family: 宋体">倍，</span><span style="font-family: 宋体">最后结果是多少？</span></div><div>&nbsp;</div><div>&nbsp;<span style="font-family: 宋体">从中，你领悟了什么？</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">听说过：&ldquo;</span><span style="font-family: 宋体">每天进步一点点&rdquo;</span><span style="font-family: 宋体">这句话吗？</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">任何巨大的改变，都是起源于很小的变化的累积，</span><span style="font-family: 宋体">只要这个变化在坚持、在延续，那么，即使这变化很小，最终也会产生很大的影响力。</span><span style="font-family: 宋体">很多人都在奇怪，如何做到一年翻六倍的增长，</span><span style="font-family: 宋体">其实，就是坚持着这么每个月都增长</span>1.2<span style="font-family: 宋体">倍就可以了。</span><span style="font-family: 宋体">当你要求自己一次性达到</span>6<span style="font-family: 宋体">倍增长时，你会害怕你的目标是否能够实现，</span><span style="font-family: 宋体">因为这目标太大了，</span><span style="font-family: 宋体">而当你对自己的要求从小开始时，你会很有信心</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">很多人都问</span>-----<span style="font-family: 宋体">如何使得自己有信心</span>----<span style="font-family: 宋体">也就是如何提高自信心</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">答案是</span>----<span style="font-family: 宋体">培养自己对细微进步的觉察能力</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">你其实天天都在进步，</span><span style="font-family: 宋体">只是你感觉这进步太小，一直没有在意，没有用心体验。</span><span style="font-family: 宋体">好比，你的体重每天重一点点，你就没有体会到，</span><span style="font-family: 宋体">突然有一天，你去称重，猛然发现自己已经重了十多斤了一样，</span><span style="font-family: 宋体">而事实上，很多人之所以坚持不住，</span><span style="font-family: 宋体">就是因为他们感觉不到他们在进步</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">给自己一个计划，</span><span style="font-family: 宋体">每月进步一点点，</span><span style="font-family: 宋体">有计划地检视你的进步，</span><span style="font-family: 宋体">你会很有自信心的</span></div><div>&nbsp;</div><div>&nbsp;<span style="font-family: 宋体">每一个人都在进步，</span><span style="font-family: 宋体">只不过有许多人没有觉察到这个进步而已，</span><span style="font-family: 宋体">要是你能天天觉察到自己的进步，</span><span style="font-family: 宋体">就会让你的自信心倍增</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">我现在每天都有计划，</span><span style="font-family: 宋体">每天检视计划的执行时，我发现我总在进步。</span><span style="font-family: 宋体">哪怕某一天，计划中的所有事情都没有达到，我也会感觉有收获。</span><span style="font-family: 宋体">所以，能够把失败转化为成功的起点，是一个人走向成功的必要功课，</span><span style="font-family: 宋体">没有失败，只有反馈，只有学习，</span><span style="font-family: 宋体">失败只是老天爷提醒你要作出调整的一个信号罢了。</span><span style="font-family: 宋体">许多人没有信心，是因为他们感觉自己达不到目标，</span><span style="font-family: 宋体">许多人之所以失败，恰恰是因为他们怕失败</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">其实，成功真的很简单：</span><span style="font-family: 宋体">只要每天进步一点点，</span><span style="font-family: 宋体">只要你能觉察到每天细微的进步，</span><span style="font-family: 宋体">你就会乐在其中，会很有自信心</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">建议：</span><span style="font-family: 宋体">你可以每天有意识地去觉察一下，今天，你在哪方面有了进步？</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">做计划，可以分成六大块：</span><span style="font-family: 宋体">1.创造超值、2.创造顾客、3.培养顾客、4.促使成交、5.维护顾客、6.学习进步</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">每个月，对自己在这六大块中，都要有一定比例的提升</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">比如，我每个月都要求自己开创一类新客源</span></div><div><span style="font-family: 宋体">每个月都要求自己给顾客一个新的超值品种</span></div><div><span style="font-family: 宋体">每个月都要求自己在培养顾客上更进一步</span></div><div><span style="font-family: 宋体">每个月都会列出要促使成交的顾客名单</span></div><div><span style="font-family: 宋体">每个月都会有意识去维护顾客</span></div><div><span style="font-family: 宋体">每个月都会要求自己学习新的课程</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">还记得我前面讲过的《能力与能量》这一课吗？</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">在能量一节中，讲到</span>----<span style="font-family: 宋体">能量由三大部分组成：</span><span style="font-family: 宋体">格局、势、气</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">能量其实与自信心是一致的，</span><span style="font-family: 宋体">能量大的人，自信心就充足</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">而什么叫格局？</span><span style="font-family: 宋体">你今天所做的事情，是为了今天？还是为了未来？</span><span style="font-family: 宋体">这就是格局</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">想象一下：</span><span style="font-family: 宋体">我从今天开始就已经在为你一年后成为我的顾客而努力了，</span><span style="font-family: 宋体">这格局大不大？</span><span style="font-family: 宋体">你只为当下而活，</span><span style="font-family: 宋体">你的工作</span>&nbsp;<span style="font-family: 宋体">只为了这一刻的成交，</span><span style="font-family: 宋体">而我早就在为这一刻的成交做铺垫了</span></div><div><span style="font-family: 宋体">想一想，亲爱的朋友们，</span><span style="font-family: 宋体">当你只为这一刻而努力时，你的机会很短，</span><span style="font-family: 宋体">而只有当你为一年后努力时，你的机会才很长</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">所以，</span>LP<span style="font-family: 宋体">说：</span><span style="font-family: 宋体">今天</span>&nbsp;<span style="font-family: 宋体">的成绩是因为过去的突破，</span><span style="font-family: 宋体">而今天</span>&nbsp;<span style="font-family: 宋体">的突破决定着未来的成绩</span></div><div>&nbsp;</div><div><span style="font-family: 宋体">比较一下：</span></div><div><span style="font-family: 宋体">一个人（甲）他天天都在为临时碰到的顾客而工作</span></div><div><span style="font-family: 宋体">一个人（乙）他已经在为一年后要碰到的顾客而工作了</span></div><div><span style="font-family: 宋体">他们俩，谁会胜出？</span><span style="font-family: 宋体">谁会更自信？</span><span style="font-family: 宋体">如果你是甲，你就无法预测到你在一年后，你会有什么收获。</span><span style="font-family: 宋体">于是，你会惊慌，你会没有自信心</span></div><div><span style="font-family: 宋体">而另一个乙，他知道他在一年后会有什么收获，</span><span style="font-family: 宋体">因为他早在一年前就铺垫了。</span><span style="font-family: 宋体">所以，他知道到了时候，他就会有收获。</span><span style="font-family: 宋体">这样的人，就会有自信心</span></div></div>]]></description><category>生命教练</category><comments>http://liangruifeng.cn/post/184.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=184</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=184&amp;key=119d4c09</trackback:ping></item><item><title>教练技术的四大步骤</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/183.html</link><pubDate>Thu, 12 Apr 2012 08:43:14 +0800</pubDate><guid>http://liangruifeng.cn/post/183.html</guid><description><![CDATA[<p>&nbsp;<span class="Apple-style-span" style="color: rgb(70, 70, 70); font-family: simsun; font-size: 14px; line-height: 21px; background-color: rgb(248, 236, 216); ">在教练他人的实际过程中，教练与被教练者的教导谈话有明确的步骤：<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">１．理清目标；</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;就是要让被教练者清楚做事的真正目的。比如你想去北京，要是你不清楚自己的目标，你很可能买了飞南京的机票。就算到了南京再转飞北京，时间、金钱、精力，全浪费了&hellip;&hellip;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">２．反映真相；</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;这就是教练的&ldquo;镜子&rdquo;作用。镜子不会教你怎样穿衣打扮，但会让你看到自己打扮成什么样了。就好比你想去北京，但你不知道自己现在的位置，明明你在深圳，却以为自己在广州，那你就不会去乘深圳飞北京的航班，也永远搭不上广州到北京的航班。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">３．迁善心态；</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;就像前面说的，教练技术管不到你的具体工作内容，只管得到你的心态调整。发生了什么事情并不重要，重要的是你面对它的态度。教练就像催化剂，帮你调整心态，去实现目标。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">４．制定行动。</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;当你在镜子里看到自己的打扮和自己想要的目标不同时，你自然会做出相应的调整。教练就会帮你订出切实可行的计划，让你挑战自我，挖掘潜能。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;我们先看这样一个案例：</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;一个客户投诉对其主管陈明的不满，还气冲冲的说要把他开除。这就这件事情跟教练进行了谈话：</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：现在的心情怎样？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：当然很生气，恨不得把他大骂一顿。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：在这件事上面，你想要的结果是什么？（理清目标）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：我想快些解决问题。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：解决问题一定要愤怒吗？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：不一定。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：我理解你现在这种心情，那你现在这个情绪下做决定，能解决问题吗？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：可能会很冲动，不够冷静去处理。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：那你想抱着怎样的心情去解决问题？（迁善心态）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：也许我该理智地去看看这件事情。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：是什么导致你想把主管辞退？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：他在工作上不负责任，先不说他最近经常迟到，就近几次订货失误，弄到客人落单也涌如期交货；不但做不到生意，同时也影响公司形象。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：大概什么原因导致他会这样？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：我当然没时间去问他啦，这么多东西要处理，最初大家说好了，我负责对外，他负责对内，谁知他现在自己负责的也做不好。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：他知不知道这个情况以及后果？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：他应该是知道的，不过他的为人像一条牛一样，只会盲做，不会看大局。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：那么他是知道这个影响还是不知道？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：他知道他做借了事，但我想我没有跟他说清楚影响的东西；很多时候我也没有耐性跟他谈，他老像听不明白我的意思。经常迟到我就心里窝火，每次骂过他都不改，我真的没耐性跟不上进的人沟通。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：听出来你似乎对他有一些不满。既然你这样不满意他，那么当初为什么你会聘用他的？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：当然这家伙也有优秀的一面，他为人可靠，很拼，对人也挺好的，处理钱财方面可以信任，令我很放心，与客人的相处也是不错的。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：听你这样一说，他也有好的方面，那这几次是什么原因导致订单失误呢？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：详细情况我也不太清楚，我老是在外面跑，不过好象有一次供应商的供货延误；还有两次是数量及折扣上的问题，耽误了交货期。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：这件事是不是全部是他的责任？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：也不全是，不过交货失误真的是让我火起来了。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：好啦，如果现在你把他开除了，会有什么问题？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：一下子把他开除了，他的工作便要由我兼任，并且他跟供应商的关系也很好，可能我要花一些时间去弄好关系，减少了我在外接单的时间。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：这是你想要的结果吗？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：不是啊，留他下来也是好的，起码我不用从头开始再去训练一个新人。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：那你把他留下，他没有改变，下一次再有这个事物情况出现又怎么办呢？并且你又没耐心跟他谈话，那怎么办？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：我会耐心去跟他谈的，包括跟他谈他经常迟到的原因，其实我也没怎么关心过他，就是把所有店内的工作全部交给他，也不知道他做得开不开心。（迁善心态）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：所以，你觉得你跟员工之间哪些地方还可以做得更好？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：就是相互了解和沟通，&mdash;&mdash;我没什么时间在店里面，不知道他们的情况怎么样，他们也不了解我的心情，我的烦恼。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：距离上一次你跟他们沟通有多久？（反映真相）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：差不多两个月了，其实也应该跟他们聚一聚，吃一顿饭，大家多沟通了解。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：好了，你现在看到公司的情况啦，下一步应该怎样做？（制定计划）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：明天下午跟主管沟通，然后在周末大家吃一顿晚饭。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：你想沟通的话，有什么结果？（制定计划）</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：对他的工作情况了解多一点，知道公司面对的问题是什么，可能他会有一些意见给我，也可以跟他共同去解决问题，让以后的货期不会延误。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：好的，你现在心情怎么样？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;客户：好多了，问题应该可以解决啦。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;下面我们就来一一剖析这四大步骤：</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">理清目标</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练起到一个指南针的作用，事实上就是指出了教练在帮助被教练者理解自身目标，并清晰其自身目标的作用。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;关于目标，我们需要了解：</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;成功等于目标，一切都是这句话的注解；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;目标就是一切；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;计划为目标而制定。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;每个人都要为自己的目标负责任；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;当你选择了一个目标，也就差不多选择了相应的结果；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;当你有一个目标，全世界都会为你让路；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;为什么有这个目标，比如何实现这个目标更加重要&mdash;&mdash;选择比努力更重要；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;问题就是你的目标和你的现状之间的差距所在；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;没有目标的人，也没有什么问题。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;障碍来自于你的注意力在目标之外；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;如何发问来理清目标？教练可以问这些问题：</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你真正想要的是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你想有什么成就？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你想要成为一个什么样的人？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你的目标够明确吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你将用什么标准来衡量你的目标？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你想要的结果是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;这件事情上你想要的结果是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你的目标是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你做某事的好处是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;如不坚持某事，你付出的代价将是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你只是想要，还是一定要这个目标？一定要的话，现在会怎么做？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;为了这个目标，你想做哪些改变？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你这么做是为了谁或是为了什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你能想到什么其他的可能性吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;那些结果你不喜欢的方面是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;&hellip;&hellip;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">反映真相</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;反映真相，事实上是教练的镜子作用，&mdash;&mdash;努力让被教练者认识到自己目前所处位置和目标之间的差距，并让他知道这个差距不是问题，正是解决问题的开始。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;所以，教练的反映真相有两个方面：</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;一、帮助被教练者认识自己的目标；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;二、帮助被教练者认识到自己现在所处的位置；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">目标的SMART原则</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;首字母缩略词SMART通常指：具体的（Specific）、可度量的(Measurable)、可望达的(Achievable)、切合实际的(Realistic)、有时间规定的(Timed)。这是你教练的过程中都能采用的一种方法，这种方法用来帮助指导对象确定非常具体明确的目标。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;1、具体的</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你教练的对象想要达到什么目标？他们能用一句话写出自己的目标吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;如果不行，它们能概述出来吗？如果有好几个目标，它们能按时间或重要性说出轻重缓急吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;2、可计量的</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你教练的对象怎么才会知道他们已经达到了目标？他们写出徇成功的标准吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;3、可望达到的</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;这是检测某个目标能否达到的最重要的手段之一。如果确定的目标难以达到，那么你教练的对象很可能会失去动力。他们为什么要为自己树立一个注定要失败的目标呢？此时，重要的是让他们意识到，经过一段时间的努力或者多种措施，他们的目标是可以达到的。有时候，你教练的对象必须在一定历史条件下达到自己的短期目标，这样做有助于他们实现更大的目标。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;4、切合实际的</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;制定切合实际的目标也许是重要的步骤之一，它可以让某个目标从空想成为现实。你教练的对象为自己设定一些完全不切合实际的目标毫无用处，这并不是说不应该设定一些太富有挑战性的目标，而是说应该采用符合常情的手段来实现目标。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;一些成功学的励志书其失败之处就在于鼓励人们去争取达到无法实现的目标。对有一些人来说，这样做也许能激发他们踏上成功之路，但对很多人来说，要实现他们的希望和梦想，还需要打下更坚实的基础。如果你教练的对象确定的目标切合实际，就会减少打退堂鼓的风险。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;5、有时间规定的</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;如果你教练的对象能针对可望达到的目标确定一个时间期限，这将有助于他们实现目标。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">界定问题</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;世界管理大师彼得&middot;杜拉克常用四个问句协助企业找到真正的问题：</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;1、你最想要做的是什么呢？What do you really want to do ？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>2、你为什么要去做呢？What for？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;3、你现在正在做什么事呢？What are you doing now？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;4、你为什么这样做呢？Why ？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;彼得杜拉克不替客户&ldquo;解决问题&rdquo;而是&ldquo;界定问题&rdquo;，帮助客户认清问题、找出问题，然后让客户自己动手去解决最需要处理的事。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;因此我们只要界定问题，把问题简单化、明确化、重要化，那问题就解决一半了。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练他人的过程中，也是同样的原理，因为问题就是认清明确的目标和现在所处位置的差距。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;关于收集信息的发问：</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;现在情况怎样？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有什么事情发生？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;什么原因引致这样？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有哪些是人的因素？哪些是环境因素？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有什么数据？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;&hellip;&hellip;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;关于理清问题真相的发问</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你想要的是这个吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;这是你想要的结果吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;让我们一起来看看，问题的重点在哪里？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;让我们来探讨一下，问题的关键是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;真相是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你的话语的背后是什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你的焦点在哪里？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;&hellip;&hellip;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">迁善心态</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;迁善心态，事实上最重要的是要首先了解什么是心态，然后才是洞察别人和自己的心态，并为自己的态度负责任，最后才能谈得上迁善心态。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;在此，我们还要学习区分什么是心态和态度。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;态度来自于心态。态度是个混合词语，它既可以说是行为态度，也可能是指心态。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;心态是内在的，而行为态度则是外显的。更重要的是，行为态度常常是心态的外在表现。打个简单的比方，一个父亲，他的心态是慈爱的，然而外在行为上对待儿子的态度却可能是温和的却也可能是严厉的。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;所以，一个人的心态并不等于行为显示出的态度。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;在对待员工的心态培训上面，很多企业付出了很多培训费用，但常常收效甚微。是因为他们压根不知道什么是心态。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;心态是一个人内在潜在的对这个世界所有事物的认同。它包括多个层次，包括自我认定（潜在的使命感）、自我认同（信念、价值观）、情绪感觉等多个层面。而很多人常常会以偏概全地把情绪认为是心态，其实并不全然。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;因此，如何洞察自己和别人的心态，就是需要去洞察那份对自我的认定、信念和价值观，并培养出同理心&mdash;&mdash;感受到自己和对方的情绪的能力。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;心态是一切的根源</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有些家长问孩子&ldquo;1+2＝？&rdquo;时，小孩回答&ldquo;等于5&rdquo;， 家长们可能会很生气，骂自己小孩&ldquo;怎么那么笨&rdquo;；</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;相反，有些父母教育孩子却很有一套，当小孩同样回答&ldquo;1+2=？&rdquo;的答案是&ldquo;等于5&rdquo;时，他们会告诉回答错误的孩子说：&ldquo;你的回答离正确的答案又近了一步。&rdquo;并用鼓励和诱导的方法，和孩子一起找出正确的答案来。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;所以，同样是一个错误的答案，在不同的家长那里，能有不同的教育意义，取得不同的教育结果。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;还有很多时候，家里的小孩在外面和别的小孩打架，结果被打得鼻青脸肿地跑回家。某些父母要么恨铁不成钢，让儿子再受一顿训斥；要么则是马上找到对方家长理论：&ldquo;把你们家小孩管好！&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;但是换到了另外一些父母，则又完全不同了。他们会首先用同理的声音去问、去了解自己孩子在外面打架的原因，更会问儿子：&ldquo;接下来你想怎么处理？&rdquo;要是儿子想邀两个&ldquo;死党&rdquo;去报复，父母会接着问：&ldquo;你知道这样做的后果吗？你愿意为这样的结果负责吗？&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;他们可以让小孩从这件事情中学习，学习自己哪些地方可以做的更好，学会让他自己去做决定，要小孩逐渐清楚结果，为自己的选择负责任。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;人生的每件事情，无不是一个决定，一个选择。包括我们的心态，其实是我们潜意识的一个个习惯选择。我们有没有为我们自己的选择负责任？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;很多时候，具体采取什么态度未必是第一位的，但你要清楚自己的状态和选择，为自己的态度负责。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有一次，我在听一个演讲。内容精彩，会场里鸦雀无声。谁知正好听到节骨眼上，一阵刺耳的手机铃声在旁边响了出来。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;&ldquo;这个人怎么这么可恶，居然不懂礼节？&rdquo;我一边想一边扭过头，恶意地盯着那个人。只见那个人一脸&ldquo;尴尬相&rdquo;，这个人自己也感到歉意了，这却突然让我有所领悟：&ldquo;由于这个手机铃声，我脑海里立马就有一个看法，弄得我自己不开心。其实，我再怎么嗔恨，那个声音只是一个手机的铃声而已。&rdquo;我转而又有点自责，怨自己在这件这么小的事情上面沉不住气。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;一个小小的手机铃声引发了我事后对自己心境的深深觉察。其实，不开心也好，状态差也好，心境也好，很多时候不都是自己选择的吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;像任贤齐在一首歌里唱的&lsquo;所有问题都要自己扛&rsquo;。&rdquo;佛家说：&ldquo;境由心生。&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;自己的心态其实就是一切烦恼的根源。不是吗？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr><br />&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;案例：清楚选择，减少恐惧</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有一位公司经理，生意上遇到了困难。为了摆脱困境，他想找另一位老板合作。不过，以前他和那位老板打交道时，人家好像对他的生意不怎么感兴趣，也没怎么把他放在眼里。&ldquo;找他？不找他？被他打发走怎么办？&rdquo;这个&ldquo;生存还是毁灭&rdquo;的问题让这个经理茶不思、饭不香。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练听完这位经理的叙述后，教练他说：&ldquo;对方还不知道你有这个想法，根本不知道你要和他合作呢&mdash;&mdash;你都已经替他决定好了，那还谈什么后面的事？&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;经理：&ldquo;可是过去我找过他，他似乎对我的生意不太感兴趣。&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：&ldquo;我理解你的担心，你要的是尽管担心但是得到成果，还是没有任何担心但是得不到成果呢？&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;经理：&ldquo;当然是得到成果。&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：&ldquo;既然如此，担心有助于你达成你要的成果吗？&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;经理：&ldquo;不会。&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：&ldquo;你去找他，你认为最大可能谈成生意的机率有多大呢？&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;经理：&ldquo;我想只占大约30%吧。&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练：&ldquo;你去，仍有30%的希望谈成，但如果不去找他谈，那还会有希望吗？你在多大程度上想挽救你自己的公司于困境呢？&rdquo;</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;在教练的鼓励下，这位经理终于去找老板谈了，结果竟谈得很好。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;显然，在很多时候，我们是&ldquo;自己被自己吓住&rdquo;了。大家常常会给自己做些假设：我做不好怎么办啦？做不成功太没面子了吧？看样子，这桩事情要&ldquo;黄&rdquo;了吧？这种内在的恐惧，阻碍了人的潜力发挥，阻碍了我们看到我们想要的成果。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练不会为你做任何决定，他是要帮助你把内在的潜力发挥出来，把阻碍减到最低。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练在迁善心态上的发问</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;迁善心态</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你怎样看这件事/个人？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有什么在困扰你？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你有否留意你在这件事情的反应是怎样的？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你这样做反映了自己些什么？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你需要调整些什么而令你更有效做到目标？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;发掘可能性</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你认为在人与事方面的调整会带来什么效益？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;如不改善此情况，会引致什么结果？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你可以做些什么去改善目前的情况？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;这是否关键所在？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你还需要什么其他资源？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;激励/挑战</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;做得好的地方在哪里？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;是不是就是这么多？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;要更快做到的是什么时间？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;是否已经做到最好？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有哪方面有保留的？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<strong style="font-weight: bold; ">制定计划</strong></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;教练技术的一大特点也在于重视结果，教练要督促被教练者达成其目标。所以当被教练者目标得以理清，真相得以反映，心态获得了迁善，那么如何检验教练的成功，还有一个标准，那就是要被教练者制定切实可行的计划。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;计划是目标得以理清之后的更具体和细化。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;如何督促被教练者制定计划，保证它的实现，NLP&ldquo;上堆下切法&rdquo;非常有帮助，这个技巧我们在后面检定语言 模式中将重点介绍。</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr></p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;在教练中制定目标行动方面的发问</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;激励/挑战</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;做得好的地方在哪里？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;是不是就是这么多？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;要更快做到的是什么时间？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;是否已经做到最好？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;有哪方面有保留的？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;行动计划</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你会采取什么行动？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;你下一步要达到什么成果？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;最快是什么时候做到？</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 5px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; list-style-type: none; list-style-position: initial; list-style-image: initial; word-wrap: normal; word-break: normal; line-height: 21px; ">&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;<wbr></wbr>&nbsp;具体成果是什么？</p></span></p>]]></description><category>生命教练</category><comments>http://liangruifeng.cn/post/183.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=183</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=183&amp;key=935111b9</trackback:ping></item><item><title>信念、价值、行为规范-BVR系统</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/182.html</link><pubDate>Sun, 12 Feb 2012 20:29:45 +0800</pubDate><guid>http://liangruifeng.cn/post/182.html</guid><description><![CDATA[<p>从想法到执行规范，这就是我们这些职业经理人的工作<br />举例说明：</p><p>身体健康很重要----这是信念<br />那么，健康能够为我们带来什么呢？<br />哦----身体健康就可以给我们带来家庭幸福、带来快乐-----这就是价值观</p><p>或者----身体健康了，就可以更好的开展工作----这就是价值观<br />接下来，我们要身体健康，那么，该怎么做呢？<br />于是，就自动有了行为规范：<br />比如----我每天坚持跑5里路</p><p>把上面的三条结合起来，就可以看出你的信念<br />身体健康很重要</p><p>因为只有身体健康了，才能家庭幸福，才能更好地开燕尾服工作</p><p>所以，每天我要坚持跑5里路</p><p>你看，上面就是一个简单的BVR系统</p><p>也就是：信念、价值、行为规范</p><p>每一个人都有许多个这样的系统</p><p>而不同的人的BVR是不一样的</p><p>咱们就要把这样的BVR找出来</p><p>就能组建成共同的BVR</p><p>企业创始人要学会把自己的BVR拿出来去与团队中的其他人分享讨论</p><p>通过分享讨论，来辨别出哪些人是共同的、哪些人是不同的</p><p>而对于不同BVR的人，你能不能感召？</p><p>再举例说明：<br />还是上面的这个例子<br />也许，大家都认为身体健康很重要<br />也许，大家也都认为，身体健康是为了更好地开展工作<br />但在行为规范上，却不一样了<br />如：</p><p>甲：坚持每天下班后步行回家</p><p>乙：坚持在公司里打乒乓球</p><p>你看，是不是不一样了？<br />这个时候，你要统一的，就是行为规范<br />当然，如果不违背信念和价值观，冲突不大</p><p>但如果乙的行为干扰了工作</p><p>而乙认为锻炼身体、保证身体健康的目的不是为了更好地工作，而只是为了自己的快乐</p><p>那么，这个时候，你就要与他好好讨论了</p><p>因为他的行为违背了你的价值观</p><p>你的价值观是----健康是为了更好地工作</p><p>而他只是为了自己快乐</p><p>所以，他在上班时锻炼身体，可不可以？</p><p>当然不可以了，是不是？</p><p>但另一种情况，又不一 样了</p><p>他的锻炼虽然是在上班时锻炼，但不影响上班，也不影响别人上班</p><p>比如----他利用上班时间，在桌子下面安装一个器械</p><p>在桌子下面练习他的腿功</p><p>而且，不影响其他人</p><p>那么，你是否就允许了呢？</p><p><br />所以，真正可行的，是这样一套BVR</p><p><br />今天中午吃饭去，碰到一个请我做顾问的同学<br />今天中午是我们同学小聚会<br />同学讲了几个困惑</p><p>都是网络营销上的困惑<br />我特地把他们的故事讲出来，分享给大家</p><p><br />他的第一个困惑是：</p><p>要想在社区活跃，却苦于不会写文章<br />他也听过我的课<br />也知道我曾经有一堂课，是指导大家如何组织文章素材的</p><p>我记得在&ldquo;论坛&rdquo;一篇上，我曾经讲了这问题</p><p>我说，你可以不会写文章，但只要会组织素材</p><p>至于如何组织素材，我记得我也详细讲过</p><p><br />我问他记得不记得，他也说记得</p><p>我让他复述我的课程内容</p><p>他也好好回答了：</p><p>第一、可以把我群里的讨论整理成文章</p><p>第二、可以把我在生意经上的回复整理成文章</p><p>第三、可以根据一些故事展开来写自己身边的故事</p><p>你们看，这三条，我以前都讲过吧？<br />相信你们中多数人都还记得</p><p>问题是，怎么去组织？</p><p>呵呵，所以，我说，许多人之所以还没有成就，根本不是不懂得大道理<br />而是不懂得如何去实施</p><p>真正的实施很简单<br />专门指派一个人，经常把我们群里的讨论稿整理成文章，不就得了？</p><p><br />包括原创文章写作，你把这个当作任务，下发到每个员工头上，不就得了？</p><p>别以为他们不会写<br />其实，在小学时，我们就已经会写作文了吧？<br />所以，只要引导员工去写，员工就会成为高手</p><p>这一些，都不是大道理，而是：执行</p><p>真正的创业，都不是因为不懂得大道理而失败的</p><p>而是因为不懂得如何执行而失败的</p><p>再比如：微博的操作</p><p>你们中到底有几个人，在利用这个群进行微博操作呢？</p><p>你看，就在刚才，又出了一句经典语录：</p><p>真正的创业，都不是因为不懂得大道理而失败的</p><p>而是因为不懂得如何执行而失败的</p><p><br />把群里的经典语录摘录到微博<br />你的微博还怕没内容？</p><p>所以，我经常 安排人手，把群里的内容监控一下</p><p>你看----这就是把课程落地----落实到可执行</p><p>我们学课程，一定要学到可执行为止<br />如果你光听不用，那是没有用的</p><p>在我们的课程基本都是可以落地的，因为都是我自己实践出来的经验</p><p>而要把这些经验落地、应用到你的项目中<br />你就要把它具体化为具体的规范<br />对的，这是我特别佩服老师的地方之一</p><p>我自己亲自指导的项目，基本都会建立这样一套体系<br />实际上，我的工作，就是帮助企业建立这样的系统<br />把我们的一套文化嵌入到你们的企业中<br />优良的系统和文化就是能点石成金的<br />呵呵，真正有效的办法，就是能够生活化、工作化的办法<br />你看----这又是一句经典语录</p><p>如果不能生活化、不能工作化，那么，就是空头的理论</p><p>&nbsp;</p>]]></description><category>裘唐明营销术</category><comments>http://liangruifeng.cn/post/182.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=182</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=182&amp;key=42cc1d8c</trackback:ping></item><item><title>互联网络4P营销操作理论</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/181.html</link><pubDate>Thu, 05 Jan 2012 20:37:05 +0800</pubDate><guid>http://liangruifeng.cn/post/181.html</guid><description><![CDATA[<p><strong>4P</strong><strong>营销操作（</strong><strong>4Ps Basics</strong><strong>）</strong></p>  <p>有了清晰的战略定位，接下来就可以考虑如何进行具体的营销活动。说到任何形式的营销，首先肯定就会谈到<a href="http://en.wikipedia.org/wiki/Marketing_mix" rel="nofollow">4P理论</a>， 也就是所谓的营销组合理论。这一概念首先是由E. Jerome McCarthy在1960年提出的，并在之后的营销界得到了广泛的认可，成为了几十年来营销的支撑理论之一。即：所有的营销工作，都是围绕着“产品”、 “价格”、“渠道”和“促销”这四方面展开的。在之后的几十年里理论有所更新，诸如“人”、“过程”和“口碑”等概念也加入到了最初的4P中去，扩展成了 7P。但总的来说，4P基本上已经能够涵盖营销的绝大部分工作，网络营销也不例外。</p>  <p><img class="alignnone size-full wp-image-477" height="541" alt="4P" src="http://ued.alimama.com/wp-content/uploads/2010/11/4-1.jpg" width="574" /></p>  <p>有了基本的战略定位，其实产品和价格方面的工作就已经有了大致的方向，剩下就是如何落实具体的细节以及在实践中灵活调整。广告在其中的角色，在传统 行业背景下主要是担负起推广的作用。而在互联网广告这一背景下，除了推广之外，还肩负着渠道的作用。接下来我们就从这两部分的工作分别谈一下互联网广告的 现状。</p>  <p><strong>推广（</strong><strong>Promotion</strong><strong>）</strong></p>  <p>推广的本质是信息的传递，因而在推广这方面的工作主要就是两部分内容：传递什么信息？传递给谁？</p>  <p>传递的信息根据信息的性质可以大致分为两种：平实的信息以及情感的诉求。根据R. E. Petty and J. T. Cacioppo在上世纪80年代提出的<a href="http://en.wikipedia.org/wiki/Elaboration_likelihood_model" rel="nofollow">精细加工可能性模型</a>（ELM）， 鉴于消费者在动机和能力上的不同，他们可能通过中心（Central Root）以及边缘（Peripheral Root）两条路线来受到影响。路径的不同，消费者被劝说的方式也不同。当通过中心路线时，消费者更容易被理性的描述信息说服；而当信息主要通过边缘路线 影响时，情感方面的诉求会占据主导。一般来说，越是依赖情感诉求的信息，越是依赖高爆光率。因为只有这样，才能通过对消费者群体施加某种文化影响，从而塑 造自身的品牌效应。</p>  <p>信息传递的标的根据受众的多寡也可以分为大众和小众两种。面向大众的推广手段通常具有发行量大、缺少定制化内容的特点；而小众广告，则有覆盖面小，针对性强的特点。</p>  <p><img class="alignnone size-full wp-image-474" height="419" alt="Marketing Mix" src="http://img.alimama.cn/cms/images/1290412273714.jpg" width="520" /></p>  <p>这里我们把现行最主流的互联网推广手段按照其受众多寡以及信息情感化程度进行比较，将其大致地放在以上的矩阵中。总的来说，右边的推广手段会比其左 边的手段更偏重情感诉求，而越往下的推广手段越精准，覆盖面越小，其投放成本也应当相应降低。现实情况下，公司不可能仅仅使用其中一项推广手段进行营销活 动。在注重<a href="http://en.wikipedia.org/wiki/Integrated_Marketing_Communications" rel="nofollow">整合营销</a>（IMC）的当下，根据公司的战略定位选取合适的营销组合，才是合理利用营销资源的做法。</p>  <p><strong>渠道（</strong><strong>Place</strong><strong>）</strong></p>  <p>由于互联网广告的特殊性，除了吸引人关注之外，超链接的存在使得广告本身同样成了一种类似于交易渠道的存在。很多时候，广告到销售的最终转化率都是考核广告效果的重要指标，基于这一目的，短、平、快也就成了抱着这一目的的广告主所追求的境界。</p>  <p>从这一角度上来看，偏向信息、受众面相应窄的广告更适合来担负起这样的责任。毕竟达成交易这个目标比起强化印象、唤起需求、产生偏好等都要困难些， 有精准针对性的广告会比狂轰滥炸的宣传攻势效果好得多。当然，随着网络客户管理（CRM）的发展，展示广告等手段现在也逐渐能够越来越精准地投放，在这一 方面的转化也越来越强。</p>]]></description><category>网络营销技巧</category><comments>http://liangruifeng.cn/post/181.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=181</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=181&amp;key=2377e23e</trackback:ping></item><item><title>每个行业的《五类产品》</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/180.html</link><pubDate>Thu, 22 Dec 2011 10:38:39 +0800</pubDate><guid>http://liangruifeng.cn/post/180.html</guid><description><![CDATA[<p>每一个行业，都要细分为<strong>五类产品</strong>, </p><p>第一类----机头产品（飞机的机头),机头产品用来冲击市场，使得你一头攻入市场 这类产品，往往是你的新产品,或者是老产品的改良产品,对于你下面的销售商而言，这类产品既比较好销售，又有充足的利润,所以，这类产品专门用来打开市场的大门</p><p>第二类产品:是机身产品; 机身产品，销售量大，而利润普通, 这类产品是市场的主流, 你通过机头扎入市场后，就要把机身产品带进去, 如果只有机头进去, 却没有机身跟进去, 那么，你的企业做不大,因为真正能够带来客户一起走的，是飞机的机身，而不是机头,飞机用来容纳客人的，是不是机身？</p><p>第三类产品，是侧翼产品； 侧翼用来做什么？ 侧翼用来保护机身， 当有竞争对手攻击你时， 你要有同类产品去迎击他们的挑战,在竞争中，又不能损坏机头和机身， 所以，你就需要单独开发一类产品。 这类产品，就是专门用来迎接他们的挑战， 而不是用来追求利润的。 甚至，也不追求销售量， 只是追求迎接挑战，  说白了，这类产品，是牺牲品,</p><p>第四类产品，是尾翼， 这就是方向性产品。 也叫做：概念性产品 这类产品，是用来把握发展方向的， 也叫做：引领性产品， 引领一个潮流。比如----每年年底，各品牌公司都会发表新产品， 而这类产品，销售量极少， 但它能够证明你是品牌， 比如，宝马最近又推出了概念车， 这类概念车，是面向未来的， 当下的销售量根本不大， 但正因为不断地推出概念车，所以，宝马公司才一直位居高端。</p><p>第五类产品，叫做----副产品；比如----战斗机上，挂有导弹， 你光有飞机还不行， 人家一颗导弹就把你打下来， 所以，买了飞机，还得买导弹， 这类副产品，才是高利润的源泉， 比如----你的网站红火了</p><p>&nbsp;</p><p><span style="font-size: 10.5pt; font-family: 'Times New Roman'; mso-spacerun: 'yes'">以上内容来自<strong>锐峰QQ群课堂</strong>，如果有疑问，可以申请加入<a href="../../../post/141.html">锐峰QQ群课堂</a>，Q群号：160116170 每天仅有5个申请名额， 让我们一起来探讨更多<a href="../../../">网络营销</a>技巧</span></p>]]></description><category>裘唐明营销术</category><comments>http://liangruifeng.cn/post/180.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=180</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=180&amp;key=7198c537</trackback:ping></item><item><title>创业中的《五步脱困法》</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/179.html</link><pubDate>Wed, 21 Dec 2011 10:31:11 +0800</pubDate><guid>http://liangruifeng.cn/post/179.html</guid><description><![CDATA[<p>事业上的《<strong>五步脱困法</strong>》助你迅速摆脱困境创造成功条件的要诀</p>  <p>（1）我现在很渺小，我觉得他会看不起我    <br />    <br />----这是现况，是现实     <br />    <br />----我们先接纳这一点     <br />    <br />----行动的第一步，永远是勇敢地面对现实     <br />    <br />（2）但这并不等于我永远都渺小、永远都会被他看不起     <br />    <br />----从这里开始，把时间段划开     <br />    <br />----这只是某一个时间段的点     <br />    <br />----比如，你现在还没有结婚，并不等于你以后也不结婚了，是不是？     <br />    <br />----比如，你现在还没钱，并不等于你未来也没钱     <br />    <br />----你现在没有，只是说：直到现在为止，你还没钱     <br />    <br />这第二步的工作，就是通过时间线把自己区分出来     <br />    <br />可惜有许多年轻人，会在无意之中     <br />    <br />因为过去的失败，而影响自己未来的发展     <br />    <br />今天，我来告诉你们     <br />    <br />一个人要成功，首先，要告别你过去的失败     <br />    <br />你要跟你的过去说----88    <br />这就是划一条线：     <br />    <br />过去的是过去的，并不代表你永远是那样     <br />    <br />（3）是什么原因让你直到现在为止，还是这样被人看不起呢？     <br />    <br />----寻找过去失败的原因     <br />    <br />----哦，我明白了，原来是因为我这个不好、那个不好，所以，才导致我被他们看不起     <br />    <br />----哦，我明白了，原来是因为我的店没有信誉度，所以，大卖家才不要我做他们的分销     <br />    <br />既然原因找出来了，那么，怎么办？     <br />    <br />办法就非常简单了     <br />    <br />接下来，你就把“因为”用“假设”来代替     <br />    <br />（4）假设我已经拥有了这一些能力，我就会获得他人的尊重、会获得机会与大卖家合作的机会     <br />    <br />既然是这样     <br />    <br />那么，方向不是明确了吗？     <br />    <br />我们接下去要做些什么？是不是很明确了？     <br />    <br />所以，第五步，就是：     <br />    <br />（5）既然是这样，那么，我就赶快去创造这些条件     <br />    <br />----比如，既然店的信誉这么重要     <br />    <br />那么，从现在开始，我就要努力地积累信誉     <br />    <br />----再比如，既然人脉这么重要     <br />    <br />那么，从今天开始，我就要积累人脉     <br />    <br />----但我又不懂得该如何去积累人脉     <br />    <br />----怎么办呢？     <br />    <br />----是什么原因让我难以积累人脉呢？     <br />    <br />----是因为我不懂得这方面的技巧     <br />    <br />----假设我懂得了这方面的技巧     <br />那么，我就会积累人脉了，就能解决这个问题了     <br />    <br />----好，既然是这样，那么，我就去----学习积累人脉的技巧     <br />    <br />----接下来，又是一个问题：     <br />    <br />----找谁去学习呢？     <br />    <br />----我也不知道要找谁去学习，怎么办？     <br />    <br />----我就会问你，是什么原因让你会不知道找谁去学习呢？     <br />    <br />----你会回答，因为你很少出来学习     <br />    <br />----假设你经常出来学习，假设你经常与爱好学习的人在一起     <br />    <br />那么，这方面的信息，你肯定会有很多，是不是？     <br />    <br />----好，既然是这样，那么，你要怎么办？     <br />    <br />----答案是，赶快去与经常爱好学习的人呆在一起     <br />    <br />以上办法，是典型的《<strong>五步脱困法</strong>》     <br />    <br />你要想在网络上创业成功     <br />    <br />学会这一套《<strong>五步脱困法</strong>》非常重要     <br />    <br />因为他们会帮助你脱离困境     <br />    <br />让你自己迅速地调整状态</p>  <p>&#160;</p>  <p><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">希望大家运用到实践中去。另外，如果有疑问，可以申请加入<a href="../../../post/141.html">锐峰QQ群课堂</a>，Q群号：160116170 每天仅有5个申请名额， 让我们一起来探讨更多<a href="../../../">网络营销</a>技巧</span></p>]]></description><category>锐峰QQ群课堂</category><comments>http://liangruifeng.cn/post/179.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=179</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=179&amp;key=2a17d0fe</trackback:ping></item><item><title>你是真正意义的网络创业者？</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/178.html</link><pubDate>Tue, 13 Dec 2011 12:33:48 +0800</pubDate><guid>http://liangruifeng.cn/post/178.html</guid><description><![CDATA[<div>什么是真正意义的网络创业者？<br /><br />第一类，是他在网络上已经折腾过一段时间，有一段经历的人<br />如何看出他是否折腾过？<br />你可以观察他的阿里档案或者淘宝档案</div><br /><div>第二类人，是在创业，但不是开网店<br /><br />这类人，你看他的提问<br />特别是在生意经上的提问<br />提问很具体的问题的，是真正在创业的<br />&nbsp;</div><div>第三类，就简单了----<br /><br />他可能正在筹备创业，那么，他会关心什么问题呢？正在筹备中的人，关心的肯定是起步的一些具体问题，他正在思考的，都是实际的一些问题，不会很空头。所以，以后新人入群，让他提几个问题讨论一下，就可以筛选出来。比如，刚刚在筹集资金时，碰到了问题。他们在做事情，所以，肯定会碰到很具体的问题，这是最简单的一个办法。在校的大学生，如果没经历过，是提不出这类问题的<br /><div>&nbsp;</div><div>最后一种筛选办法，是收费，对于交费的会员，即使他没在创业，也表明他有这个意愿，那就留下他，培养他。</div></div><div><div>真正有意愿创业的人、在创业的人，都会提出非常具体的一个问题。而且，问题往往与非常具体的一件事情挂钩，这样的问题，才值得我们讨论，否则，就非常的浪费咱们的时间了。</div><div>&nbsp;</div></div>]]></description><category>锐峰QQ群课堂</category><comments>http://liangruifeng.cn/post/178.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=178</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=178&amp;key=6e56d41e</trackback:ping></item><item><title>营销系统优化(MSO)</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/177.html</link><pubDate>Sun, 11 Dec 2011 07:33:45 +0800</pubDate><guid>http://liangruifeng.cn/post/177.html</guid><description><![CDATA[<p><strong><span style="font-family: 宋体;">MSO</span></strong><strong><span style="font-family: 宋体;">的英文全称是</span></strong><span style="color: black;font-family: 宋体;background-color: white;">Marketing System Optimization</span><span style="color: black;font-family: 宋体;background-color: white;">，中文意思是营销系统优化。</span></p><p><span style="color: black;font-family: 宋体;background-color: white;">&nbsp;</span></p><p><span style="font-family: 宋体;">MSO</span><span style="font-family: 宋体;">很 多的营销思路、营销理念、营销技巧，都是我这些年通过学习、吸收、实践、总结出来的。我自己2003年大学毕业就开始做销售，实战经验极为丰富，尤其在 SEO（搜索引擎优化）方面战果显著，打造了极具影响力的个人品牌。所以，我把很多的营销思路、营销理念、营销技巧都融入进了MSO体系里。它包含了很多 营销大师的思想精华，也包含了我自己对新营销的理解。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">我经常反复地</span></strong><span style="font-family: 宋体;">对我的客户以及非客户们强调一个核心思想：一切的销售，都是思维的销售。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">你必须打开你的思维</span></strong><span style="font-family: 宋体;">。如果你的思维仍然停留在传统里面，那么，你的销售业绩是无法得到井喷式的提升的。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><span style="font-family: 宋体;">所以，比任何销售技巧、销售策略都重要的，就是思维。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">每个人，只有打开了你的思维</span></strong><span style="font-family: 宋体;">，你才会发现一片营销的新天地。思维是推动企业前进最大的引擎动力。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><span style="font-family: 宋体;">所以，MSO的核心思想也就是两个字：思维。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">MSO</span></strong><strong><span style="font-family: 宋体;">绝对不可能是死板的</span></strong><span style="font-family: 宋体;">，它最大的价值就在于，无限地打开你的营销思维，让你找到你自己的企业的痛苦，然后轻松地解决企业的痛苦。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">每个企业都必须拥有属于自己的营销系统</span></strong><span style="font-family: 宋体;">。别人企业的营销系统，在你的企业身上未必适用。而MSO是不会告诉你现成的解决方案的。你必须领悟透其中的所有精髓，然后打开你的思维，你才可以自如地去建立一套最适合你自己的企业的营销系统，并且根据企业不同的发展阶段，不断地优化升级你的营销系统。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">所有企业存在一个共同的痛苦</span></strong><span style="font-family: 宋体;">：企业在某个阶段会不可避免地陷入停滞、衰退，或者增长缓慢。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">所有企业都有一个共同的梦想</span></strong><span style="font-family: 宋体;">：在比较长的一段时间里，高速增长，把同行远远抛在身后，最后你的企业成为这个行业的标杆。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">而要解决这个共同的痛苦，实现这个共同的梦想</span></strong><span style="font-family: 宋体;">，你只有一个途径：你必须建立一套适合你自己的企业的完整的营销系统，并不断优化升级。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><span style="font-family: 宋体;">而我相信，MSO能够帮助你解决那些痛苦，实现那些梦想。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><strong><span style="font-family: 宋体;">并且我进一步相信</span></strong><span style="font-family: 宋体;">， 所有企业老板都不想做一个偏安一隅的小老板，所有的企业老板都有胸怀天下的壮志，你渴望通过发展自己的企业，聚集巨大的财富，在满足自己家人富足的生活需 求的同时，去帮助社会上那些需要帮助的人群，以求实现财富的社会价值，实现你自己作为一名企业家的个人价值和社会价值，最终实现你自己心灵的皈依，精神的 升华。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><span style="font-family: 宋体;">&mdash;&mdash;我相信，这就是你作为企业老板的伟大梦想。</span></p><p><span style="font-family: 宋体;">&nbsp;</span></p><p><span style="font-family: 宋体;">而我相信，MSO将成为你实现那些伟大梦想的道路上的，一个最大的驱动引擎。</span></p><p>&nbsp;</p><p><span style="font-family: 宋体;">文章转自：</span>http://club.china.alibaba.com/forum/thread/view/469_28791162_.html</p>]]></description><category>网络营销技巧</category><comments>http://liangruifeng.cn/post/177.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=177</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=177&amp;key=ee9f0375</trackback:ping></item><item><title>一个小绝招，让小店生意不断红火</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/176.html</link><pubDate>Sat, 10 Dec 2011 14:34:26 +0800</pubDate><guid>http://liangruifeng.cn/post/176.html</guid><description><![CDATA[<p style="margin: 1em 0px"><span style="font-size: 10.5pt; color: #2a2a2a">我们在日常生活当中，经常看到很多小店采用那种“买二送一”、“消费100送30”、“8.8折优惠酬宾”等公开促销策略。这种策略一定程度上能够刺激消费者购买。但是时间长了，很多消费者自然也对此麻木，效果大不如前。</span></p>  <p style="margin: 1em 0px"><span style="font-size: 10.5pt; color: #2a2a2a">那么，有没有一些新鲜的促销招数，可以取得更好的效果呢？</span></p>  <p style="margin: 1em 0px"><span style="font-size: 10.5pt; color: #2a2a2a">我在深圳有一个朋友，他从一家IT公司辞职后，用打工几年的积蓄在一个城中村里开了一家小吃店。其实那个城中村里有很多家同类的小吃店，自然形成了竞争。那怎样才可以使自己新开的小吃店生意火爆起来呢？</span></p>  <p style="margin: 1em 0px"><span style="font-size: 10.5pt; color: #2a2a2a">我给他支了一个小招数：菜单上的价格不变，但是在结账的时候，却按8.5-9.5折来收费。但是要不动声色，不要特意告诉顾客是打了折的。</span></p>  <p style="margin: 1em 0px"><span style="font-size: 10.5pt; color: #2a2a2a">打 个比方：比如某个顾客的消费账单是：一个蒸饺5元，一份营养汤8元，共计13元。当顾客掏出13元来付账的时候，却只收取11-12元，但是不要明白告诉 顾客。如果顾客问起，是新顾客的话就说新顾客给您打9折，是老顾客的话就说老顾客8.8折。顾客不问，就不要说，让顾客心里觉得占了便宜。如此一来，顾客 肯定会经常光顾。</span></p>  <p style="margin: 1em 0px"><span style="font-size: 10.5pt; color: #2a2a2a">朋友使用了这个招之后，果然生意压倒了周边所有的小吃店。</span></p>  <p style="margin: 1em 0px"><span style="font-size: 10.5pt; color: #2a2a2a">这是利用了人们爱贪小便宜的心理。不要小看了那1元2元，有时一点小小的优惠能够让顾客心里很舒服。</span></p>  <p style="margin: 1em 0px"><span style="font-size: 10.5pt; color: #2a2a2a">其实这个招数我也是看杂志看来的，当时一看，觉得有趣，就记下了。然后借花献佛，顺手牵羊，就告诉了朋友。</span></p>  <p style="margin: 1em 0pt"><span style="font-size: 10.5pt; color: rgb(42,42,42)">天下的<a href="../../../" target="_blank">营销</a>有时是一个道理，是通用的。只要你是开小店的，若想做长期火爆生意，都可以使用这招，非常管用。不妨去试试吧。﻿</span></p>  <p style="margin: 1em 0pt"><span style="font-size: 10.5pt; color: rgb(42,42,42)">=============================================================</span></p> <span style="font-size: 10.5pt; color: #2a2a2a">些招出自尹高洁老师，更多营销绝招可以在“<a href="../../../post/141.html" target="_blank">锐峰QQ群课堂</a>”探讨。</span>]]></description><category>网络营销技巧</category><comments>http://liangruifeng.cn/post/176.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=176</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=176&amp;key=27e3dc99</trackback:ping></item><item><title>穷人最缺少的是什么</title><author>admin@liangruifeng.cn (梁锐峰)</author><link>http://liangruifeng.cn/post/175.html</link><pubDate>Sun, 04 Dec 2011 22:51:37 +0800</pubDate><guid>http://liangruifeng.cn/post/175.html</guid><description><![CDATA[<p>法国一位年轻人很穷，很苦。后来，他以推销装饰肖像画起家，在不到10年的时间里，迅速跻身于法国50大富翁之列，成为一们年轻的媒体大亨。不幸，他因患上前列腺癌，1998年去世。他去世后，法国的一份报纸刊登了他的一份遗嘱。在这份遗嘱里，他说：“我曾经是一位穷人，在以一个富人的身分跨入天堂的门槛之前，我把自己成为富人的秘决留下，谁若能通过回答‘穷人最缺少的是什么’而猜中我成为富人的秘诀，他将能得到我的祝贺---我留在银行私人保险箱内的100万法郎，将作为睿智地揭开贫穷之谜的人的奖金，也是我在天堂给予他的欢呼与掌声。”   <br />&#160;&#160;&#160;&#160;&#160;&#160; 遗嘱刊出后，有18461个人寄来了自己的答案。这些答案，五花八门，应有尽有。绝大部分的人认为，穷人最缺少的当然是金钱了，有了钱就不会再是穷人了。另有一部分人认为，穷人之所以穷，最缺少的是机会，穷人之所以穷是穷在“背时”上面。又有一部分人认为，空人最缺少的是技能，一无所长所以才穷，有一技之长才能迅速致富。还有的人说，穷人最缺少的是帮助和关爱桀骜不驯漂亮桀骜不驯名牌桀骜不驯总统的职位等等。    <br />&#160;&#160;&#160;&#160;&#160;&#160; 在这位富翁逝世周年纪念日，他的律师和代理人在公证部门的监督下，打开了银行内的私人保险箱，公开了他致富的秘诀，他认为：穷人最缺少的是成为富人的野心。    <br />&#160;&#160;&#160;&#160;&#160;&#160; 在所有答案中，有一位年仅9岁的女孩猜对了。为什么只有这位9岁的女孩想到穷人最缺少的是野心？他在接受100万法郎的颁奖之日说，“每次，我姐姐把她11岁的男朋友带回家时，总是警告我说不要有野心！不要有野心！于是我想，也许野心可以让人得到自己想得到的东西。    <br />    <br />心语：    <br />&#160;&#160; 谜底揭开之后，震动法国，并波及英美。一些新贵翁在就此话题谈论时，均毫不掩饰地承认：野心是永恒的”治穷“特效药，是所有奇迹的萌发点，穷人之所以穷，大多是因为他们有一种无可救药的弱点，也就是缺乏致富的野心。</p>]]></description><category>心情分享</category><comments>http://liangruifeng.cn/post/175.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=175</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=175&amp;key=2009bdde</trackback:ping></item><item><title>做好SEO需要注意什么</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/174.html</link><pubDate>Sun, 27 Nov 2011 22:04:29 +0800</pubDate><guid>http://liangruifeng.cn/post/174.html</guid><description><![CDATA[<p>一、 信任度</p>  <p>1、不能吹牛，要写实事 （每个心中都有一把称，好不好是别人说得算）   <br />2、不讲理论，要讲故事 （理论如果离开故事，那么他就没有了说服力）    <br />3、人品比一切都更重要 （博客是要做一辈子的，所以不能骂别人，抱怨别人，刷流量等等）    <br />二、曝光量    <br />1、文章符合阿里博客定位（才可能被推荐）（特别是阿里活动要参加）    <br />2、题目要巧，但是不能做假（用题目吸引人，标题党的味道）    <br />3、视角要新，让人可以受益（用内容留住人，最重要一点）    <br />三、体验度     <br />1、用最平淡的生活语言表达最专业的服务，人生的高度。（少出现专业术语）    <br />2、不要为了写而写，为了SEO而写，为出单而写。（不然绝对变成广告）    <br />3、做到专注专业，在一个点上比别人更好。职场，服装，SEO（杂志）    <br />4、坚持，坚持，再坚持。（永远给关注你的人展示你的进步，你的最新动态）</p>]]></description><category>心情分享</category><comments>http://liangruifeng.cn/post/174.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=174</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=174&amp;key=d3a7b115</trackback:ping></item><item><title>SMART原则详细应用实例</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/173.html</link><pubDate>Tue, 15 Nov 2011 16:18:18 +0800</pubDate><guid>http://liangruifeng.cn/post/173.html</guid><description><![CDATA[<p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">问：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">有没有提升时间管理的方法呢？每天的工作计划好了，但是出现新的问题，处理后，自己的计划都乱了，变得每天都走偏了</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">答复：有一套系统，叫做《<font face="Times New Roman"><a href="http://liangruifeng.cn/post/142.html">SMART系统</a></font><font face="宋体">》</font></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">，</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">是专门帮助你落实工作计划的</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">在我的公司里，每一个员工，都有详细的<font face="Times New Roman">“SMART</font><font face="宋体">工作计划</font><font face="Times New Roman">”</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><a href="http://liangruifeng.cn/catalog.asp?tags=SMART%E7%B3%BB%E7%BB%9F">SMART系统</a><font face="宋体">，包括以下几部分</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">第</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">（</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">1</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">）</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">部分：<font face="Times New Roman">S----</font><font face="宋体">明确的目标</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">比如<font face="Times New Roman">----</font><font face="宋体">提升网络人气</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">这就是明确的目标</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">目标指明了方向，是大方向</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">（</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">2</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">）</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">M----<font face="宋体">量化的计划</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">你要达到目标，你要做许多工作</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">这些工作，都必须量化</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">也就是<font face="Times New Roman">----</font><font face="宋体">用数据来表述清楚</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">举例说明：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">本周内，写博文<font face="Times New Roman">3</font><font face="宋体">篇</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">本周内，回复论坛<font face="Times New Roman">20</font><font face="宋体">篇</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">本周内，回复生意经<font face="Times New Roman">50</font><font face="宋体">个提问</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">这一些，就是数据化了的工作任务</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">（</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">3</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">）</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">A----<font face="宋体">有挑战性的</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">你要达到的分阶段成果，必须是有挑战性的</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">比如<font face="Times New Roman">----</font><font face="宋体">大的方向是</font><font face="Times New Roman">----</font><font face="宋体">提升网络人气</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">而本周的阶段性目标，得有具体的成果指标</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><o:p></o:p></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">成果指标是：博客日访问量要达到<font face="Times New Roman">1</font><font face="宋体">万，比上周提升</font><font face="Times New Roman">2000</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">这个<font face="Times New Roman">1</font><font face="宋体">万的指标，对你要有挑战，但又必须是可以实现的</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">问：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">自己也会出现一个问题，目标低就是对自己要求不高，高了就达不到</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">降低自己的价值感</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">答：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">我们称为<font face="Times New Roman">----</font><font face="宋体">你努力地跳一跳</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">你就能实现<font face="Times New Roman">----</font><font face="宋体">这就是<a href="http://liangruifeng.cn/post/143.html">SMART系统</a></font><font face="Times New Roman"></font><font face="宋体">中的第三部分：</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">A----<font face="宋体">阶段性成果目标，要有挑战，但要实现得了</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">（<font face="Times New Roman">4</font><font face="宋体">）</font><font face="Times New Roman">R----</font><font face="宋体">相关联的</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">相关联的意思，就是说<font face="Times New Roman">----</font><font face="宋体">你的行动计划，与终极目标，必须是关联的</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">比如</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">目标<font face="Times New Roman">----</font><font face="宋体">提升网络人气</font><font face="Times New Roman">----</font><font face="宋体">行动方案：写博文</font><font face="Times New Roman">20</font><font face="宋体">篇，这是相关联的</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><o:p></o:p></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">而如果是这样，就不关联了：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">目标<font face="Times New Roman">----</font><font face="宋体">提升网络人气</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">行动方案<font face="Times New Roman">----</font><font face="宋体">去外地旅游</font></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">，</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">这就不关联了</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">行动方案与要达成的分阶段性成果，也要关联</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">比如，行动方案<font face="Times New Roman">----</font><font face="宋体">回复论坛</font><font face="Times New Roman">20</font><font face="宋体">篇</font></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">，</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">阶段性成果目标<font face="Times New Roman">----</font><font face="宋体">要达到总阅读量</font><font face="Times New Roman">2000</font><font face="宋体">人次，并且，要有</font><font face="Times New Roman">2</font><font face="宋体">篇文章被推荐上论坛首页</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">目标<font face="Times New Roman">----</font><font face="宋体">行动方案</font><font face="Times New Roman">----</font><font face="宋体">成果目标</font></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">，</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">三位一体，相互关联</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><o:p></o:p></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">（5）</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">最后一个，是<font face="Times New Roman">“T”</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">就是检视点，也就是前面提到的<font face="Times New Roman">---</font><font face="宋体">阶段性成果目标</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><o:p></o:p></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">每一步行动计划，都要有一个对应的<font face="Times New Roman">----</font><font face="宋体">检视点</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">举例说明：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">行动方案<font face="Times New Roman">----</font><font face="宋体">回复生意经</font><font face="Times New Roman">50</font><font face="宋体">个提问</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">检视点<font face="Times New Roman">----</font><font face="宋体">周五前完成，要求回复后都得通知到提问者，其中，至少要有</font><font face="Times New Roman">20</font><font face="宋体">个回复被选择为最佳答案</font></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">，</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">这就是检视点</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><o:p></o:p></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">问：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">就是看又没有达到</span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">，</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">如果没有达到怎么办呢？</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><o:p></o:p></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;宋体&#39;; mso-spacerun: &#39;yes&#39;">答：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">那么，正如你所说的<font face="Times New Roman">----</font><font face="宋体">没有达到检视点，怎么办？</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><o:p></o:p></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">我们有一个<font face="Times New Roman">“</font><font face="宋体">反思</font><font face="Times New Roman">”</font><font face="宋体">阶段</font><font face="Times New Roman">----</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">是什么原因让你没有达成预期的成果？</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">一步一步分析下来，找出问题所在</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">比如<font face="Times New Roman">----</font><font face="宋体">生意经回复了，可是，被选择为最佳答案的不多</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">原因在哪里呢？</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">是不是回复得不好？</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">还是与提问者沟通 不到位？</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">如果回复得不好，又是什么原因？</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">进而，形成一套保障体系，使得你后面的回复能够到位</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">我简单地讲一个案例：</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">比如<font face="Times New Roman">----</font><font face="宋体">今天晚上我要请我高中老同学们聚餐</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">好，这项任务，要拆分成许多个步骤</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">（<font face="Times New Roman">1</font><font face="宋体">）挑选好饭店</font><font face="Times New Roman">----</font><font face="宋体">列出标准，如：五星级酒店</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">完成时间<font face="Times New Roman">----</font><font face="宋体">下午一点前</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">实现办法<font face="Times New Roman">----</font><font face="宋体">电话联系饭店</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">检视点：到一点前，必须联系好饭店，订好包厢</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">（<font face="Times New Roman">2</font><font face="宋体">）邀请各位同学与老师参加</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">完成时间<font face="Times New Roman">----</font><font face="宋体">下午</font><font face="Times New Roman">2</font><font face="宋体">点前</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">实现办法<font face="Times New Roman">----</font><font face="宋体">电话通知</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">注意事项<font face="Times New Roman">----</font><font face="宋体">务必要注意几个老师的时间段可能要适当，因为他们可能在上课</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">检视点：在<font face="Times New Roman">2</font><font face="宋体">点前，确定哪些同学一定会来</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">（<font face="Times New Roman">3</font><font face="宋体">）</font><font face="Times New Roman">-----</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">（<font face="Times New Roman">4</font><font face="宋体">）</font><font face="Times New Roman">----</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">几乎相当于一个《剧本》</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">有明确的时间进度表</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"><o:p></o:p></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">把这一切，真正落实到生产管理中，是相当有效的</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">而在销售管理中，我们也是这样</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">我会把一年的销售目标拆分到每个月</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">还会拆分到每个人</span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">正因为这种管理，所以，我们家族集团，虽然，只有<font face="Times New Roman">3</font><font face="宋体">个销售管理人员，却能做</font><font face="Times New Roman">4</font><font face="宋体">亿多的销售额</font></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">     <br /></span><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">哈哈，你真要成功，先让自己在心态上成为一个成功的人</span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;"></span></p>  <p class="p0" style="margin-top: 0pt; margin-bottom: 0pt"><span style="font-size: 10.5pt; font-family: &#39;Times New Roman&#39;; mso-spacerun: &#39;yes&#39;">以上是<a href="http://liangruifeng.cn/post/121.html">裘唐明老师</a>与学员互动的内容---<strong>SMART原则的详细应用实例</strong>，希望大家运用到实践中。另外，如果有疑问，欢迎加入<a href="http://liangruifeng.cn/post/141.html">锐峰QQ群课堂</a>，Q群号：160116170 每天仅有5个申请名额， 让我们一起来探讨更多<a href="http://liangruifeng.cn">网络营销</a>技巧</span></p>]]></description><category>网络营销技巧</category><comments>http://liangruifeng.cn/post/173.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=173</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=173&amp;key=87ff68a0</trackback:ping></item><item><title>相由心生，境随心转---水知道答案</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/172.html</link><pubDate>Sun, 13 Nov 2011 12:52:42 +0800</pubDate><guid>http://liangruifeng.cn/post/172.html</guid><description><![CDATA[<p>天地与我同根，万物与我一体---你并不孤独，因为天地万物都与你融为一体，世间一切都是你的朋友。</p>  <p>几年前，听一个当时研究佛学的朋友说起过几句话：“有心无相，相由心生；有相无心，相随心灭。” 我在网上也查了下大概的意思：一个人的相貌是会随着他的心念善恶而改变的。纵使他现在已经有了凶恶的面相，可是他却经常起慈悲心，那凶相不久便会转化为吉相。反过来说，纵使他现在满脸福相，如果他不知行善积德，经常起贪爱和憎恨的念头，那福相便会逐渐消失。所以，心是面相的枢纽，看相不如看心。</p>  <p>由于受到西方文化“唯物主义”和“唯心主义”的影响，也许你不太认同下面视频中的信念问题，或许不认同中国古代圣贤的伟大。但是，有一点希望你认同，那就是日本科学家的研究成果《水知道答案》，人体70%由水构成，而人的喜、怒、哀、乐 会影响水分子的形态，而水结晶的形态可以决定你的健康。另外，咱们最近学的-自然法则《吸引力定律》也可以在此得到很好的解释---<strong>相由心生，境随心转</strong></p>  <p><embed type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="sameDomain" align="middle" height="400" width="480" quality="high" src="http://player.youku.com/player.php/sid/XMzE5MjE0NjAw/v.swf"></embed></p>  <p>水不但能读各国文字，也能听各种语言，还能理解各个宗教的祈祷唱诵声:不论是基督教、回教、犹太教、兴都教，水的结晶都很漂亮。水可以说是吾人精神能量的传输媒介，感谢、关爱、快乐等正面的心绪会使水分子产生美丽的结晶；反之，仇恨、嫉妒、压力会让水分子的结晶丑陋不堪。</p>  <p>一旦我们产生了消极的或者不良的情绪、心念或者言语，首先遭受破坏的正是我们自身这宝贵的70%的水。埋怨、怨恨或者跟别人发脾气，最先伤害的正是我们自己的身心（中医学也告诫：大怒后如生大病，摧残身心）常说的“动怒伤肝”，在这里可以得到很好的解释了。所以，真正关爱自己、关爱家人、关爱同事、朋友，请多一些包容、鼓励、肯定、赞美、援助，多一些爱与感恩，多接触美好、阳光的事物，多保留善良、美好的想法、看法、说法、做法</p>  <p>心存孝悌忠信、礼义廉耻、仁爱和平的人，是最有福报的人，他们所居住的地方，物质的结构，分子的结晶，一定非常美好。用科学家的话叫磁场很好，用中国老话叫气场好</p>  <p><strong>相由心生，境随心转</strong>---揭示了<u><font color="#ff0000">宇宙人生的真相</font></u>，人类和万事万物永远是一个无法分割的整体，所以我们要“<u>存好心、说好话、行好事、做好人</u>”，以健康的身心才能营造出幸福美满的人生！</p>  <p><strong>命由心造，福自我求</strong>---揭示了<font color="#ff0000">灾难的根源</font>---<font color="#008080">五毒</font>：<u>贪婪、怨恨、愚痴、傲慢、怀疑</u>，21世纪是中国传统文化的世纪，恢愎人性、恢复和谐、恢复平衡，恢复人和人、人和自然、人和自己的正常关系，建立正确的<strong>价值观</strong>，我们才能更好的存活于这个世界之上。</p>  <p>这个视频稍微有点长，坚持认真看完，你将受益终生，反正我信了。人为善，福虽未至，祸已远离；人为恶，祸虽未至，福已远离。</p>]]></description><category>心情分享</category><comments>http://liangruifeng.cn/post/172.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=172</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=172&amp;key=f53bc199</trackback:ping></item><item><title>如何让客户为你打广告又介绍客户呢</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/171.html</link><pubDate>Fri, 21 Oct 2011 22:38:51 +0800</pubDate><guid>http://liangruifeng.cn/post/171.html</guid><description><![CDATA[<p>这是新宇QQ群课堂里的会员李英芳分享她的经验，她现在在深圳龙岗那边做尾板安装与维修的。（协诚尾板）的确做得很不错。是个很能干的年轻妈妈。</p>  <p>裘老师说：合作，就是看你的心胸有多宽，让利有多大。不要想着利薄，赚不到钱。客户多了，利就多了，最怕就是客户没有。我一开始呀。就直接去找跟我行业相关的商家。后来呢，我觉得能合作了，但是能介绍的客户不多。。因为商家的点就是在那里，只有潜在客户去那里才能会得到我的信息。所以我又想。假如让客户自己帮我打广告呢？假如是自己是客户，我要如何才能贴上广告呢。呵呵。我想一想，用了一个招。也是很简单的，让利。假如有客户来我这里维修的，我贴上自己的广告，说只要广告在，你每次来消费都给你打9.5折。假如广告不在，我就不能打折了。然后，我用这做了些现金卡。拿去外面发。专门给客户，给了现金卷，能不给你贴广告么？ 反正他们到处跑，我相当有无数个业务员在外面跑。假如这广告没有了，嘿嘿，我会跟他说，现在我贴上，只能等下次再打折了。假如贴够一年，我再送你1000块现金卡。还有一招就是，车子后面要喷号码的，你就专门给别人喷号码，别人也愿意给你贴广告。所以，一句话，让利够了，不损别人的利，那么谁都会与你合作的。所以就是花些印名片一样的钱而已，广告又出去了。一句话，广告不能出去，你产品多优惠多让利，多好。都没有用。要记得一句话，没客户来，，，你哪来的收入呀，这些让利只是在客户里来的，少赚点有啥关系，只要有得赚就行了。再讲了，生意最重要的也不是产品，，而是客户有没有认同你。产品也有地区性问题。假如，你与我不是同一个地方的，你会愿意开车来回两个小时，去省那几十块？难道你的过路费就有几十块了，还要加上你自己的时候，你觉得会舍近求远么？像我，现在在一个加油站里固定加油，会优惠这样子的，所以我现在不管在哪里都要回来这个加油站加，因为我知道这里可以让我省钱。只要你能让客户知道，你这里又近他，又能让他省钱。呵呵。哥们，这个客户一定是你的，跑不掉的啦。人性里有一种“人找到便宜又好的东西，就会跟别人分享。因为别人没做到，他做到了，是一件很有成就感的事。或是可以炫耀的一件事。我前天就接到一个主动来找我贴广告的客户。因为这个客户的朋友说，贴我的广告，可以免费喷车牌。。他就跑来了。我又多了一个24小时的业务员。喷字成本，也不会超2块钱，很值呀。反正这些做，，广告一下子就会出去的啦。。。要做的事就是等电话好了</p>  <p>上面讲的是跟客户之间的。现在讲的是跟商家或是同行业间的。比如我做的行业跟货车有关是吧。我当时跟做车厢的老板是这样子关系好起来的。比如说，我知道哪里有人要做车厢，第一件事，就是马上给这个老板打电话，我会跟他说，我有一个客户现在想做车厢。。。老板你去看一下。然后不管这个生意有没有成交，，，但是这个老板就是欠我一个人情。所以，下次若是有客户需要尾板的话。那么这个老板一定会是介绍到我这边来的。人性里：人都不喜欢欠别人的。只要别人对他好，那么一般都会将这个好扩大两倍去还的。试问一下，群里的朋友们有没有这样的感觉。假如老板介绍过来的客户，成功了，你要给人一些小费。维修安装多少。老板是知道了。为什么知道。因为客户是老板介绍来的，假如这个客户下次去老板那里聊，那个老板一定是以这件事开头的。因为聊天就是要拉近心灵的关系嘛。这样聊着聊着。。假如你不给老板小费的话，或是给少的话。老板心里觉得不舒服。所以，当你给小费老板的时候，不管他要与不要。你都要跟他说这个客户维修了多少钱。。收入多，就给多点，收入少，就给少点。老板他自己心里有数。假如你一点也不给，那不好意思。下次老板不会再给你介绍客户。就算是介绍，那也不会很经常。比如说，有时，我一边有一个收油的。也是跟货车打交道。有时我介绍一个客户过去，第二天我会过去跟他聊天，提起昨天的客户有没有在这里要油呀。不管这个客户要不要油，这个收油的老板也是欠我一份人情在里面。所以，下次那么有机会，他会将这个人情还你。我再一边有一个轮胎的老板，我只是帮他的客户给这个老板打两次电话，这个老板，居然将他补过胎的客户，有尾板的全介绍到我这里来了。说实话，当时打这个电话只是一块钱不到，这个老板就给介绍我的，就多了不知多少倍。反正，一句话，<a href="http://liangruifeng.cn/catalog.asp?tags=%E5%90%83%E4%BA%8F%E5%B0%B1%E6%98%AF%E5%8D%A0%E4%BE%BF%E5%AE%9C">吃亏就是占便宜</a>。</p>  <p>我有一个客户，就是从珠海过来安装尾板的。当时我跟那两个管理的人，一共聊了六个小时。。。聊天最后，车子好了，他们还说，到了珠海给电话，到时招待我。后来。这个公司有的尾板坏了，这么远过来，也来找我们修。因为有时这个客户认定了你这个人，对你有熟识感。那么他就跑不掉了。因为人也有一个习惯。：认定的东西，不会再随意改变。除了他找不到他认定的东西，才会去选别的东西。所以，客户要认定你，那就好办多了。我以前呀，在厂里做的时候，有一个客户安装一个尾板呀。要说呢，这个客户也有点倒霉，他朋友说安装得好了，他才来这安装的。但是呢，他这一台安装不到三个月就回来六七次。最后这个客户居然给我们介绍了七八个客户过来。大家觉得是啥原因让这个客户这样做。发表一下意见嘛。当时是这样子，因为产品嘛没有百分百没问题的，只是这个客户倒霉了一次，就是当了那个百分之一。当时他一回来的时候，先让他发一下火。然后过路费全帮他报了。然后请他喝喝茶，聊聊天。跟他说，这只是小问题。。。安抚好他。。然后这就解决了第一次。因为呀。人呀，都是这样子的。客户有火，你一定要让他发出来。不然神都不行啦。反正，一句话，<strong><a href="http://liangruifeng.cn/catalog.asp?tags=%E5%90%83%E4%BA%8F%E5%B0%B1%E6%98%AF%E5%8D%A0%E4%BE%BF%E5%AE%9C">吃亏就是占便宜</a></strong>。你的产品不重要，你的服务不重要，<em>重要的是你的人脉</em>。各位，你们看了有什么启发呢。</p>  <p>最后她也跟我说到：她想在广西城市中心买一块地皮盖房子，老师给他的《吸引力法则》视频教材以及课堂答疑上老师给她的分析，她就觉得学费就赚回来了。也给了我一些忠告，在群里要记得多学老师的营销技巧，千万别忘了自己的目标与方向。在这我也要好好谢谢芳芳，同时也祝福她事业再创辉煌，家庭更加幸福美满</p>]]></description><category>网络营销技巧</category><comments>http://liangruifeng.cn/post/171.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=171</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=171&amp;key=3c229bcc</trackback:ping></item><item><title>创业选择项目-亮点项目</title><author>admin@liangruifeng.cn (八五社长)</author><link>http://liangruifeng.cn/post/170.html</link><pubDate>Fri, 21 Oct 2011 13:45:13 +0800</pubDate><guid>http://liangruifeng.cn/post/170.html</guid><description><![CDATA[<p>大家看到没有，许多人明明都知道----市场导向</p><p>应该先考虑选择&ldquo;市场&rdquo;----&ldquo;市场就是人群&rdquo;----可在事实上，他们在选择项目时，却总是会问：我该做什么产品好</p><p>是不是呢？许多人，都不是在考虑：我该服务于哪些人？</p><p>而是在考虑：我该做什么产品？</p><p>这就是天大的一个误区:接下来，我们再来深入讨论：如果让你选择一个市场，也就是选择一个目标顾客群的话，你会从哪一点着手去选择？</p><p>各位，把这个问题考虑清楚，你日后选择项目、对市场<a target="_blank" href="http://liangruifeng.cn">营销策略</a>进行决策时，就不会乱套了</p><p>各位请注意：消费层次是在不断变化的。无论你选择哪一个要素为主线，都会面临一个难题：那就是----要素本身会变化</p><p>比如，当年我做布包生意时，曾经也犯过这样的错误：我以年龄段为选择的主线</p><p>选择年龄段为主线，会犯什么样的错误呢？大家想一想。</p><p>比如----我选择----在校好学生（20-25间的时尚女性为我的目标顾客群），这样的选择，存在什么问题吗？这就是说----今天的顾客，会随着年龄的变化，而退出你的市场</p><p>所以，你的顾客群将会不断变化，会不稳定</p><p>再来看一看&ldquo;消费层次&rdquo;是不是也是经常变化的呢？</p><p>但只要主线不变，就会永远有顾客，那么，这条主线到底是什么呢？</p><p>&nbsp;</p><p>大家是否发现，你们在选择目标顾客群时，都是从：外界的要素着手去寻找的？而不是从内因着手去寻找的呢？</p><p>其实，许多人在选择目标顾客群时，都是从外界要素着手去选择市场，当你以&ldquo;外界要素&rdquo;为主线时，你会发现，你的市场会很不稳定。特别是刚刚创业起步的人，如果在选择创业项目时，总是围绕着外界要素展开来研究，那他多数会失败</p><p>那么，我们到底要考虑哪一个要素呢？答案实际上正是：你自己的<a target="_blank" href="http://liangruifeng.cn">亮点</a></p><p>你选择目标顾客群，一定要选择那些对你的亮点、你的特色感兴趣的人群。然后，你选择产品时，也是选择能够发挥你的特长、发挥你的优势的产品来做，通过你的亮点，把二者结合起来做。那么，普通的产品就不再普通了</p><p>每个人身上，都有某种天赋，是其他人所不具备或者比不上的。你只要把自己的这个天赋找出来，那么，即使很普通的产品，到了你的手上，也会与众不同。</p><p>&nbsp;</p><p>许多网友给我留言，问我：&ldquo;我工作没有热情，怎么办？&rdquo; &ldquo;我不喜欢现在的工作，怎么办？&rdquo;</p><p>好，所有不喜欢现在的工作的朋友，都请注意：想一想，如果当下的工作，能够发挥你的特长，能够让你的能力得到发挥，你会不喜欢吗？</p><p>说白了，你没有工作热情、失去动力、不喜欢当下的工作，都是一个原因：你感觉自己发挥不出来</p><p>那么，又是什么原因让你的潜能得不到发挥呢？答案是----因为做那些事情，你没有盯住你的兴奋点----没有让你兴奋起来</p><p>各位，你们说，我会喜欢女人的布包吗？事实上，从个人喜好来讲，我不可能喜好女人布包吧？我个人肯定不喜好女人的东西啊，因为我是男人啊。但我会喜欢上做女包生意，是不是？</p><p>你们看----在这个例子中----女包并不是我喜欢的----但我依然做女包生意----因为我找到了我的兴奋点----赚钱</p><p>那么，在你的工作中，可不可以找到你的---- 兴奋点呢？每一件事情中，都可以找到你的兴奋点</p><p>只要你留意，你就会发现----所有的事情，都是中性的。所有的事情中，都会有能够让你兴奋起来的要素</p><p>有一种情况，特别地兴奋： 你得到大家认同的时候，尤其是----当你的&ldquo;亮点&rdquo;被大家认同的时候，你会特别地开心</p><p>所以，你要一心一意寻找工作中----能够发挥你的&ldquo;亮点&rdquo;的事情来做</p><p>比如，你在口才上有特长，你自己也特别相信这一点，而且，以此为荣</p><p>那么，你就要多多发挥这项优势</p><p>有人特别厚道，这也是他的优势</p><p>所以，只要在工作中多多发挥他的厚道，他也会很开心，很成功</p><p>你说-----傻瓜的亮点是什么？傻瓜的亮点----就是----傻嘛</p><p>其实，傻瓜之所以会被众人关注，就是因为他傻</p><p>杭州半山，有个傻瓜老板，是我一个同学的亲戚，他就靠着傻，做成了大老板</p><p>得众人智慧者-----成功</p><p>所以，真正高情商的人，并不是运用自己的智慧，而是用众人的智慧</p><p>总结一下： <strong>创业选择项目，一定要选择能够发挥自己&ldquo;亮点&rdquo;的项目</strong></p>]]></description><category>裘唐明营销术</category><comments>http://liangruifeng.cn/post/170.html#comment</comments><wfw:comment>http://liangruifeng.cn/</wfw:comment><wfw:commentRss>http://liangruifeng.cn/feed.asp?cmt=170</wfw:commentRss><trackback:ping>http://liangruifeng.cn/cmd.asp?act=tb&amp;id=170&amp;key=1673db5b</trackback:ping></item></channel></rss>

